Leading Builder Merchant Covers Adopts ‘Oracstar’, No1 in Plumbing Essentials

Covers, a family owned southern-based Timber and Builders Merchant who have been operating for 170 years, were looking to enhance their pre-pack plumbing offering and saw Oracstar as their preferred brand of choice.

Offering an extensive building materials range of over 25,000+ products, Covers have a well-deserved reputation for supplying regularly sought-after, high quality trade products, at a reasonable price. Mirroring their ethos, the Oracstar team were well prepared to recommend the most popular and suitable plumbing range for Covers customer base.

Oracstar, a prominent brand in pre-pack and loose plumbing products, is widely featured in Independent and National merchants and DIY retailers across the UK. As an established brand of over 30 years, Covers looked to Oracstar to rejuvenate their range through their breadth of offer, product quality and committed services.

The roll-out began in Covers Flagship branch at Chichester, which featured 8 metres of Oracstar pre-packed plumbing essentials. The experienced team of dedicated Oracstar merchandisers, meticulously laid out plumbing profiles in Covers branches that encompassed their best-selling plastic plumbing and metal fittings, as well as waste and maintenance plumbing products.

As Nigel Hicks, Key Account Director comments, “our team have worked very hard to ensure we put an Oracstar plumbing range in place within Covers that included everything Trade should need and ultimately helps Covers to grow their business. We pride ourselves in offering our customers reliable and consistent service levels, as well as trained and knowledgeable support from all areas of our business”.

As a family owned company, Covers in turn instil a first-class level of customer service across all of their branches. Group Heavy Side and Showrooms Product Manager, Andy Gilbert explains “we aim to provide friendly, efficient and professional service to our customers at all times and we rely on our suppliers to help us achieve this. We’ve been very pleased with the level of service we have received from the Oracstar team and their successful roll out of our new plumbing solution”.

Oracstar a trading brand of market leading plastics manufacturer Polypipe, is at the forefront in delivering high quality plumbing profiles, backed by committed services and knowledgeable, trained teams. Through specific knowledge and understanding of the DIY retail, merchant and hardware market sectors, their range includes products that not only meet the requirements of their suppliers, but also the markets in which they operate in.

For further information on Oracstar, please call 0344 875 0043.